Shipping updates

IMPORTANT COVID-19 RELATED INFORMATION FOR YOUR ORDERS

 

 

 

 

As the spread of COVID-19 brings travel restrictions and lockdowns all over the world, we want to assure our customers and partners that we continue keeping our services up and running. We’re monitoring the situation closely and our buyers, sellers and employees - remains our top priority.

 

WE ARE HERE FOR YOU!

 

We are still shipping worldwide and are closely monitoring our shipping partner’s service updates on a daily basis. This page will keep you up-to-date with the latest available shipping information and recommendations to your country.

 

If you live in a quarantined area or prefer to ship your goods at a later time, we offer to hold your order in our alarm secured warehouse. Fully insured, free of charge!

Ratisbon's antiques & collectables insurance

 

Due to the current situation, ratisbon‘s takes one step forward to guarantee a smoothless delivery of your goods! Your irreplaceable collectables can now be shipped fully insured and protected by the ratisbon‘s antiques & collectables insurance!

 

Shipping insurance offers peace of mind so you know you’re fully covered in the unlikely event of an item being lost or damaged on the way to you. ratisbon‘s antiques & collectables insurance is available for just 1% of your order value covering the cost of your collectables and including any buyer’s premium you might have been charged.

 

 

   insured if lost in transit            insured if damaged

Shipping updates to your country

      Fairly good service! 

 

      Good service with some delays due to your local delivery partner.

 

     Delivery currently not possible to your country. Use our "on hold" option or switch to Fedex.

WORLD

ADDITIONAL INFORMATION

Argentina
Australia
Brazil
DHL possible at higher costs than usual.
Canada
Fedex Express is the only option at this moment.
Chile
Fedex Express is the only option at this moment.
China
Faroe Islands
Hong Kong
Iceland
Israel
Japan
DHL possible at higher costs than usual.
Liechtenstein
Monaco
New Zealand
Norway
Long delays from postcode 3300 and above
Russian Federation
San Marino
Singapore
Fedex Express is the only option at this moment.
South Africa
DHL possible at higher costs than usual.
South Korea
Switzerland
Long delays for DHL possible.
Taiwan
DHL possible at higher costs than usual.
United Arab Emirates
United States
DHL charges an additional fee of 16 € for all parcels. Delays possible. Fedex is the best option.

EUROPE

ADDITIONAL INFORMATION

Austria
Belgium
Long delays for DHL. Fedex is the best option at this moment.
Croatia
Czech Republic
Denmark
Estonia
Finland
France
DHL currently does not accept heavy and large parcels. Maximum weight: 20kg. Long delays for DHL possible.
Germany
Problemlose Zustellung!
Greece
Hungary
Ireland
Italy
DHL and FedEx do currently not accept large parcels. Maximum weight 25 kilos per parcel. Long delays for DHL possible.
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom

If you live in a quarantined area or prefer to ship your goods at a later time, we offer to hold your order in our alarm secured warehouse.

Fully insured, free of charge!

We will keep you constantly updated throughout this crisis. Best wishes to your friends, family and teams during this challenging time. Any questions, please get in touch with us.

 

 

 

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